Points of Sale

Overview

The POS terminals allows the merchants to accept all types of approved electronic cards (mada, Master Card, Visa, AMEX and international cards) as considered the best option to the cards holders for purchasing instead of cash payment, this service is provided to all types of retailers whom selling the goods and services as the terminal will be linked to the retailer account in Saudi Investment Bank to settled the processed transactions amounts quickly and safely, the merchant will be able to view the transactions statements for POS and the total amounts which settled to the account through corporate internet Banking service.
The below services will be provided once get on Saudi Investment Bank POS terminal without any monthly fees and charges:

  • The installation.
  • Preventive maintenance.
  • SIM card for GPRS terminals.
Benefits

A Dedicated Relationship Manager

A Dedicated Relationship Manager to provide you the best in class service.

Processed amount deposited

Processed amount deposited in merchants’ accounts within the same day.

Terminal maintenance

Terminal maintenance, SAIB will be responsible for Terminal maintenance and supplies.

Free PCI

Free PCI Compliance Assessment and training.

Extensive field support

Extensive field support available throughout the Kingdom for issue resolution.

24/7 toll free helpline

24/7 toll free helpline available for all POS related issues 800 124 8000

Debit and Credit Cards

Acceptance of a wide range of debit and credit cards

Training on card acceptance

Providing the merchant’s staff with detailed training on card acceptance.

Providing all kinds of devices.

Full on-site installation

full on-site installation within 1 days and after sales support and service. Providing you with high quality and speed.

Providing Internet access

Providing Internet access (For reconciliations) and online banking services for all merchants.

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FAQs

Shall the merchant open an account in Saudi Investment Bank?

Yes, the POS has to be linked to the merchant account in Saudi Investment Bank.

Which cards does the POS machine accept?

  • MADA
  • VISA
  • MasterCard
  • AMEX
  • Approved international cards.

How long will it take to install the POS machine?

One business day after approval.

What are SAIB POS charges?

There is NO fees and charges for

  • Installation
  • Monthly fees
  • Maintenance

What type of Business needs POS?

All merchants who sell goods and provide service.

What type of POS is available?

The following types of POS terminals are available:

  • Dial-up
  • GPRS
  • IP

How can I apply for the POS Machines?

POS Requests by filling the above form and visit one of bank branches.

What is the required documents?

  • Sign the POS service agreement.
  • Copy of CR.
  • Copy Of merchant ID.